Changes to our check-in process
We recommend booking your accommodation ahead of your arrival.
On the day of your check-in, we will contact you and arrange for the payment of any balance due on your accommodation by credit card over the phone. We are not accepting cash at this time due to the current COVID-19 situation.
Note, where arrangements have been made ahead of your arrival to charge a company card, payment will not be required at this time.
If you would like a continental breakfast supplied to the room, we would ask that you place your order at this time, and we will prepare your breakfast tray and drop into your room before your arrival.
A copy of the menu is provided at the bottom of this page.
Important Note regarding Indoor Pool & Spa Area
Current State Government COVID Directions require that public swimming pools must be supervised by a COVID Marshal at all times when in use by the public. As we are not able to dedicate a staff member to this role, we are unable to open the indoor pool and spa area at this time.
Assistance during your stay
If you require anything during your stay, please contact us via the bedside telephone in your room. Simply pickup the handset and press ‘Reception’.
In rare situations, we may be required to leave the property. If we are expecting to be away for an extended period of time, we will leave a mobile contact number posted outside the Reception door.
Please note – Jumbucks Restaurant is temporarily closed for repairs and is scheduled to re-open from Thursday, 4th March, 2021.